1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely by third-party providers)

1.2 Account and Authentication Information

• Vendor Accounts:Business names, store details, product information.
• Customer Accounts:Purchase history, wishlist items and preferences

1.3 Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Device information:IP address, browser type, operating system.
• Usage data: Pages visited, actions taken and time spent on the Platform
• Cookies and tracking technologies: For more details, see our Cookie Policy

1.4 User-Generated Content

Any content you upload, such as product images, reviews or profile details.

2. How We Use Your Information

We use the information we collect for various purposes including:

2.1 Providing Services

• To create and manage your account
• To process transactions and fulfill orders
• To facilitate communications between Buyers and Vendors

2.2 Improving Our Platform

• To analyze usage and improve our services
• To develop new features and functionality

2.3 Customer Support

• To respond to your inquiries and provide support
• To resolve dispute and address technical issues

2.4 Marketing and Communications

• To send promotional emails, newsletters, and updates(with your consent)
• To display personalized content and product recommendations

2.5 Legal Compliance

• To comply with applicable laws and regulations
• To prevent fraud, abuse, and unauthorized access to our Platform

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• With service providers and partners who assist in our operations
• For legal reasons or to protect rights and safety
• In connection with business transfers like mergers or acquisitions

3.1 Vendors and Buyers

We may share information necessary to compare transactions (e.g. shopping details) between vendors and buyers.

3.2 Service Providers

Third-party partners who assist with payment processing, data analysis, customer support and other services.

3.3 Legal Providers

If required by law or to protect our rights, we may disclose information to law enforcement or regulatory authorities.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of personal assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Security Measures

• Data encryption
• Secure server infrastructure
• Access controls and monitoring

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

5.1 Data Deletion

You may request the deletion of your account and personal data, subject to certain legal obligations.

5.2 Data Access and Correction

You may request access to your personal data and correct any inaccuracies.

5.3 Opt-out of Marketing Communications

You can unsubscribe from marketing emails by following the instructions in each email.

5.4 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and enhance your experience on our Platform.

6.1 Types of Cookies

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how users interact with our Platform
• Marketing Cookies: Used to deliver targeted ads

For more details, please see our Cookie Policy.

7. Third-Party Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our Platform is not intended for use by children under 13. We do not knowingly collect their personal data.

9. International Data Transfers

We may process your information outside of your country of residence and take steps to ensure its protection in accordance with applicable data protection laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting a notice on our Platform or via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hellogetinstashop@gmail.com

Acknowledgement

By using instashop you acknowledge that you have read , understood and agree to the terms of the Privacy Policy